Payment is due at time of purchase. All credit/debit card payments are made via PayPal. Paypal is a secure server allowing you to keep your financial info confidentional. You do not need to have a Paypal account to use their service, nor are there any fees. Personal checks are accepted with a 10 day hold. If you would like to pay by check (personal or cashiers) please email me at paulasmall@comcast.net .
Within 24 hours of payment being received, I will confirm your order and any custom information by email. Each sign is handpainted upon receipt of payment and is shipped within 2-3 weeks.
Shipping is based on weight and size of your package. Most signs are shipped via USPS Priority Mail. I am always happy to combine shipping, these packages may be shipped via Fed Ex or UPS, as they are usually the most economical. For a combined shipping rate simply email me .
I am always happy to do custom work! Contact me with your ideas and I will provide you with design photos and a quote. When you are happy with the design I begin painted your sign. Custom work needs 2-3 weeks to complete at which time I'll send a Paypal invoice. These orders are alot of fun for me and are a great way for you to have (or give as a gift!) a one of a kind treasure!
Wholesale is offered to Brick and Mortar Shops only. Internet resale is prohibited as it conflicts with my online shops. There is a minimum order required ~ interested vendors can apply by clicking on the "wholesale" link to the left. Once your application has be reviewed I will email you a Wholesale Vendors package via email.
All sales are final as I do not accept returns. Please know that all of my signs are completely handpainted, never stenciled or applied otherwise. The aging/distressing may vary slightly making each sign unique.
Castle and Cottage Signs will never share nor sell your personal information collected for the purpose of conducting business. Your info will remain confidential just as I would expect mine to be in any online transaction.
